Privacy Policy

1. Who we are

This website is operated by Bioswash ("we", "us", or "our"), an organisation that hosts equipment-free movement workshops and publishes general educational content about them. For the purposes of applicable data protection law, we act as the data controller for the personal information described in this policy.

You can reach us at any time using the details below:

• Operator: Bioswash
• Registered address: 211 La Trobe St, Melbourne VIC 3000, Australia
• Telephone: +61 3 9922 3200
• Email: team@bioswash.world
• Website: bioswash.world

2. Scope of this policy

This policy applies to personal information processed through this website and through direct enquiries you send to us. It describes our practices in plain language and is intended to help you understand how your information is handled before you choose to share it.

The content published on this website is general and educational. This policy does not form part of any contract for services and may be updated from time to time. Where changes are significant, we will revise the date shown at the top of this page.

3. Information we collect

We aim to collect only what we genuinely need. Depending on how you interact with us, this may include the following categories.

3.1 Information you provide directly

When you complete our contact form, you may provide your name, email address, and the content of your message. You also indicate your consent through a checkbox before the message can be sent.

3.2 Information collected automatically

If you allow optional analytics cookies, limited technical information such as pages visited, approximate region, browser type, and device category may be recorded. This information helps us understand how the website is used. Strictly necessary cookies do not require consent and are limited to keeping the site functional and remembering your cookie choices.

3.3 Information we do not seek

We do not ask for sensitive categories of personal data through this website, and we ask that you avoid including such information in free-text messages.

4. Why we use your data

We use the information described above for clearly defined purposes:

• To respond to enquiries you send through the contact form;
• To share general information about workshop formats, themes, and dates when you have asked for it;
• To maintain the security and reliability of the website;
• To understand, in aggregate, how visitors use the site so we can improve its content, where you have consented to analytics;
• To comply with legal obligations that apply to us.

We do not use your information to make automated decisions that produce legal or similarly significant effects, and we do not sell personal information.

5. Legal bases for processing

Where the General Data Protection Regulation applies, we rely on the following legal bases:

• Consent: for optional analytics or marketing cookies, and for processing the enquiry you submit through the contact form.
• Legitimate interests: for keeping the website secure and functioning correctly, balanced against your rights and freedoms.
• Legal obligation: where we are required to retain or disclose information to comply with applicable law.

For visitors in Australia, we handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

6. Sharing and disclosure

We treat your information with care and share it only where necessary:

• Service providers: trusted suppliers who help us operate the website, such as hosting providers, and who are bound to process data only on our instructions.
• Legal and regulatory bodies: where disclosure is required by law or to protect our legal rights.

We do not share your personal information with third parties for their own independent marketing. If any provider is located outside your country, we take reasonable steps to ensure your information remains protected to a comparable standard.

7. Data retention

We keep personal information only for as long as it is needed for the purpose it was collected, after which it is deleted or anonymised.

• Contact enquiries: retained for up to 24 months from your last contact, so we can follow up on related questions, unless you ask us to remove them sooner.
• Analytics data: retained in aggregated or pseudonymised form for up to 14 months where analytics consent has been given.
• Cookie preferences: stored on your device until you clear them or they expire, typically within 12 months.

When a retention period ends, we securely remove the relevant information from our active systems.

8. Security measures

We apply reasonable technical and organisational measures to help protect personal information against loss, misuse, and unauthorised access. These include encrypted connections over HTTPS, restricted access to enquiry data, regular review of our processes, and limiting the amount of information we collect in the first place.

While no method of transmission or storage can be guaranteed to be completely secure, we work to maintain safeguards that are appropriate to the nature of the information we hold.

9. Your rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Access: to request a copy of the personal data we hold about you;
• Rectification: to ask us to correct information that is inaccurate or incomplete;
• Erasure: to request deletion of your data where there is no overriding reason to keep it;
• Restriction: to ask us to limit how we use your data in certain circumstances;
• Objection: to object to processing based on legitimate interests;
• Portability: to receive certain data in a structured, commonly used format;
• Withdraw consent: to withdraw consent at any time where processing is based on it.

To exercise any of these rights, contact us using the details in section 11. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with a supervisory authority, such as the Office of the Australian Information Commissioner.

10. Cookies

This website uses cookies to keep the site working and, with your consent, to understand how it is used. You can review and change your preferences at any time through the cookie settings panel. Full details are provided in our Cookie Policy.

11. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: team@bioswash.world
• Telephone: +61 3 9922 3200
• Post: 211 La Trobe St, Melbourne VIC 3000, Australia

You can also visit our contact page to send a message directly.